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Contact Us

For questions, contact Customer Service.

Phone: 410-887-LOOP (5667)
Email: loop@baltimorecountymd.gov

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  • PassioGo—Real-time text and calls regarding bus location
  • Transit—Real-time arrival information

Title VI Notice and Complaints

The Loop and the Department of Public Works and Transportation assures that no person shall on the grounds of race, color, national origin, as provided by Title VI of the Civil Rights act of 1964 and the Civil Rights Restoration Act of 1987 (PL 100.259) be excluded from participation in, be denied the benefits of, or otherwise subjected to discrimination under any program or activity.

File a Complaint

To file a complaint, complete the Title VI Complaint form and email it to loop@baltimorecountymd.gov.

A complaint may also be filed directly with the Federal Transit Administration, Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th floor, TCR, 1200 New Jersey Avenue SE, Washington, DC 20590.